Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use Forever Love Song, we collect the following information:
- Account Information: Name, email address, and password (for email signups)
- Story Details: The love story and details you share with us to create your custom song
- Payment Information: Processed securely through Stripe; we do not store your full credit card details
- Usage Data: How you interact with our service to improve the experience
2. How We Use Your Information
We use your information to:
- Create your personalized custom love song
- Communicate with you about your order and deliverables
- Process payments and send receipts
- Improve our service and user experience
- Send important updates about your account or our service
3. Third-Party Services
We use trusted third-party services to operate Forever Love Song:
- Stripe: For secure payment processing
- Google Cloud: For secure file storage and hosting
- Resend: For sending transactional emails
- Google/Facebook: For optional social login authentication
Each of these services has their own privacy policies governing how they handle data.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. Your audio files are stored in private cloud storage and accessed through secure, time-limited URLs. We implement appropriate technical and organizational measures to protect your personal information.
5. Data Retention
We retain your account information and song files for as long as your account is active. Your custom song and related files are kept indefinitely so you can always access them. If you wish to delete your account and data, please contact us at hello@foreverlovesong.com.
6. Cookies
We use essential cookies to maintain your session and provide core functionality. We do not use advertising or tracking cookies.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability (receive your data in a structured format)
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@foreverlovesong.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.